Returns & Exchanges

At Amazon, we strive to ensure your groceries and gourmet items arrive in perfect condition, offering a 30-day window for returns on most non-perishable food products. Due to safety regulations, perishable items cannot be returned but may be eligible for a refund or replacement if they arrive damaged or spoiled.

Return Process

• 1.
  Initiate Your Return

  Visit 'Your Orders' in your Amazon account, select the food item you wish to return, and click the 'Return or Replace Items' button.

• 2.
  Select Reason

  Choose the specific reason for your return from the dropdown menu, such as 'Damaged during shipping' or 'Item expired,' and provide additional details if necessary.

• 3.
  Print Label and Pack

  Download and print your prepaid return mailing label, then securely pack the non-perishable item in its original packaging to prevent further damage.

• 4.
  Drop Off Package

  Take your package to a designated drop-off location, such as a UPS store or Amazon Locker, and wait for your refund to be processed once the item is received.